Frequently Asked Questions

Airbit is a cloud-based aviation maintenance compliance platform designed for MROs, CAMOs, and Airlines. It helps organisations manage work orders, track airworthiness directives, maintain component records, and stay audit-ready — all from a single, intuitive interface.

Think of it as modern compliance infrastructure for aviation maintenance: replacing spreadsheets, paper forms, and fragmented tools with one connected system.

Airbit serves three primary audiences:

• MROs & Part-145 organisations — managing repair stations, line/base maintenance, and work orders
• CAMOs & Part-M organisations — handling continuing airworthiness management and maintenance programmes
• Airlines & Operators — needing fleet-wide visibility, MEL management, and regulatory reporting

Whether you manage 5 aircraft or 500, Airbit scales to your operation.

Our free trial lasts 14 days, with full access to all Professional plan features. No credit card required to start — just sign up with your work email and begin exploring.

At the end of the trial, you can upgrade to a paid plan or export your data. We don't believe in lock-in.

Airbit is built to support the major aviation regulatory frameworks:

• EASA — Part-145, Part-M (CAMO), Part-147, and Part-21
• FAA — 14 CFR Part 145, Part 121, Part 135
• GCAA — CAR-145, CAR-M, CAR-OPS

Our workflows embed regulatory requirements directly into your daily operations, so compliance becomes a natural byproduct of doing work — not an extra step.

Yes. Airbit supports data import from:

• CSV/Excel files (structured templates provided)
• Existing MRO systems via our import API
• Industry-standard formats (SPEC2000, IATA AHM)

For Enterprise customers, our implementation team will handle the full migration — including data mapping, validation, and reconciliation.

Airbit integrates with common aviation and business tools:

• ERP systems — SAP, Oracle NetSuite, Microsoft Dynamics
• OEM data — Boeing AHM, Airbus MRO Portal, engine health monitoring
• Document management — SharePoint, Docuware
• Communication — Microsoft Teams, Slack (notifications & approvals)
• Open API — RESTful API with webhooks for custom integrations

Yes. All Airbit data is hosted in EU-based data centres (Frankfurt, Germany) with ISO 27001 certification. We are fully GDPR compliant and provide data processing agreements (DPA) for all customers.

For organisations with specific data sovereignty requirements, our Enterprise plan offers dedicated infrastructure and regional deployment options.

After 14 days, you have three options:

• Upgrade — Choose a paid plan to continue with full access
• Export — Download all your data in standard formats (CSV, JSON)
• Extend — Contact us if you need more time to evaluate with your team

Your data is retained for 30 days after trial expiry, giving you time to decide. We never delete data without notice.

Airbit offers straightforward per-seat pricing:

• Starter — €49/user/month — for small teams getting started
• Professional — €99/user/month — for growing organisations needing full compliance features
• Enterprise — Custom pricing — for large operations with advanced needs

All plans include: unlimited aircraft records, role-based access, audit trail, and standard integrations. Volume discounts available for 50+ users.

Yes — our Enterprise plan includes an on-premise deployment option for organisations with strict data residency or network isolation requirements.

On-premise deployments include:

• Full software installation on your infrastructure
• Dedicated implementation and training
• Priority support with SLA guarantees
• Custom integrations with internal systems

Contact our sales team for a tailored deployment assessment.

We offer tiered support to match your operational criticality:

• Standard (all plans) — Email support, 24-hour response time, knowledge base access
• Priority (Professional+) — Chat support, 4-hour response time, phone escalation
• Enterprise — 24/7 phone support, 1-hour critical response, dedicated account manager, quarterly business reviews

All customers get access to our aviation maintenance community forum and regular product training webinars.